Image Data, Inc. - Document and Data Archiving, Scanning, Management

Document and data imaging, scanning, archiving, cloud storage, web access, PDF, TIFF

TALK TO US: 518-456-1011

Excerpts from Salem, MA Magazine Authored By: Dustin Luca Photos by Jaime Campos

by

Walking down a narrow hallway connecting two offices on the first floor of City Hall in early February, Ilene Simons, Salem’s seventh city clerk since the community’s transformation to a city in 1836, shares her trepidation in seeing the city archives leave Salem.

HIGH-TECH HISTORY Salem’s archives meet the digital age, placing public records at people’s fingertips…..

“They’ve never been out of my sight,” she says, stopping at one column of aged spines facing toward her. “I didn’t want to be the city clerk to lose the books.”…..

….“They (Image Data Inc.) handled them very well,” she says of the records, “and you couldn’t tell anything happened to them at all.” They are the workers at Image Data, an Albany, New York-based company that has been charged with digitally archiving the city’s records. Now in its third year, the project has already seen more than 1.1 million city records scanned…..

….I would’ve been thrilled if we put this system out and got to the six-year mark and had 100,000 devices connecting in, and I would’ve been thrilled if we had 20,000 records viewed,” Killen says. “We’re wildly over the top.” With so many department records available through the digital archive, the city’s own records seem to be drawing the bulk of attention. The most requested documents are town records from 1774 to 1818. The city clerk’s entire volumes from 1634 to 1865, along with the volume from 1881 to 1883, including those covering Salem’s first decades as a city, account for the top eight requested records……

….The project has also been memorable for those carrying it out. Marto compares his work on Salem’s archives with another major project where his company was given access to a daunting wave of Sept. 11, 2001, records, something he called “quite an accomplishment and an honor.” “We do fragile and historic books. Some of them date back even before (Salem),” Marto says. “There’s a lot of digitization that you do that’s just another job, but when you get into the historic records, something that’s meaningful, it stays with you.”

 

Interview with Salem, MA imaging project management staff: : https://youtu.be/t0LfFsyrJhQ

Testimonials

by

Matthew Killen, Chief Information Officer, City of Salem & Public Schools:

“I did want to take a moment and comment on a very bright spot from 2020 the City’s ongoing imaging project and the exceptional work provided by Image Data!

I am amazed at how far we’ve come over the last 3 years, with over 1 million pages spanning nearly 400 years of Salem’s history processed by Image Data. From day 1 the professionalism, detailed care and communication provided by you, Tom Marto, and the entire team contributed to this success. I have been very pleased with each onsite assessment, kick-off with individual departments, transmission of data, all the way thru document return. The resulting image quality and ease of access has proved incredibly useful to staff, residents, businesses, and even scholars!

As we look to the next phase of this project I can’t tell you how happy I am to have Image Data on the team. Your experience with a variety of current and historic documents, commitment to customer service, and smooth handling of even the most complicated requests is appreciated!”

ENCON- Division of Lands and Forests, Real Property Bureau:

“The scan quality looks excellent!   As always we appreciate your time and attention to detail.  Working together you were able to scan an entire wall of map storage in this crazy year!”

Ivy League University:

“I can honestly say the scanned aperture cards have paid huge dividends several times over! Having the 30,000+ original drawings in electronic format for quick sharing is priceless!  I get requests from various consultants on a regular basis who are investigating building structural issues for renovation and construction projects. Having these drawings on hand results in huge savings to the State by not having to go into expensive structural building investigations.” — “Your service has been impeccable, allowing us to provide a high level of service to the University.”

Financial Services Company:

“We are well aware of how important you have been (and continue to be) to our success as a strategic business partner.”

Ellen Rostron, Orthopaedic Surgical Center, Peabody, MA:

“I would certainly call your company for another project. It was professional, seamless, pleasant.”

 

Village of Pelham, NY:

Image Data has completed phase I conversion work project for the Village of Pelham, NY. The documents include both small and large format building plans and many of the documents are old and fragile. Chris Scelza, who is overseeing this project from the Village, had this to say about our work: “The quality of the work is fantastic.  The images look clean and very legible considering there are documents that are very old.  Overall, Image Data is doing a wonderful job.  Furthermore, I’m totally impressed with the turnaround time and service level when it comes to retrieving documents that we need on demand.”

Saratoga Hospital Teams with Image Data for EMR Conversion & Migration

by

“Four Winds Saratoga contracted with Image Data converting historical patient records to images which were then transferred to our electronic medical record. This included over 600 patient files and approx. 105,000 scanned images. The Image Data team did an amazing job maintaining organization of the records while transporting, preparing and scanning the records. The quality of the images far surpassed our expectations as did the speed at which the team finished the project. The overall experience was unsullied and we would highly recommend Image Data services to other organizations seeking imaging services.”

–Michelle Blanchard, RHIA
Director, Health Information

Four Winds Hospital

Top US Liberal Arts College Converts Alumni Records to ECM

by

“Williams College contracted your services…converting alumni paper files to an enterprise content management system…including packing and transporting paper files, scanning and indexing–approximately 800,000 scanned pages.

…I worked with several members of your staff who always made themselves available and were both helpful and professional…The quality of the images, the content within each file and your process…were impeccable…I highly recommend your services…”

–Julie J. Menard
Asst. Director, Advancement Information Systems
Williams_logo_purple

Who We Are

Image Data's team approach to client relationships yields high marks in customer satisfaction for initial needs assessment, implementation and ongoing service. Image … [Read More]

What We Do

Still using paper files to archive your client documents? Do you have electronic files that are hard to access or lack a fail-safe back-up? Take a closer look at the … [Read More]

How We Support Customers

Image Data is focused on high quality service to help you save money by reducing paper-related processes across the organization. We're committed to you start to … [Read More]